At Ridhom, we respect your privacy and are committed to protecting your personal data. This GDPR Privacy Policy explains how we collect, use, store, and safeguard your information in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

This policy applies to all users who access or use Ridhom from the European Union (EU), European Economic Area (EEA), or the United Kingdom (UK).

1. Data Controller

The Data Controller responsible for your information is:

Ridhom
📍 Address: 1111B S Governors Ave STE, 48120, Dover, DE 19904, United States of America.
📧 Email: support@ridhom.com

🌍 Website: www.ridhom.com

2. What Personal Data We Collect
a. Information You Provide Directly

Name

Email address

Phone number

Password

Location

Listing details (vehicle, property, item description, images)

Payment details (processed by secure third-party providers)

b. Information We Collect Automatically

IP address

Device type

Browser type

Usage information

Cookies & tracking data

Log files

c. Information from Third Parties

Payment processors

Verification services

Social login providers (Google, Facebook, etc.)

3. Legal Basis for Processing Your Data

We process your personal data under the following lawful bases:

Consent – When you agree to data collection (e.g., newsletter signup).

Contractual necessity – To provide the services you request.

Legal obligation – To comply with applicable laws.

Legitimate interests – To operate, secure, and improve Ridhom.

4. How We Use Your Data

Ridhom uses your information to:

Create and manage your account

Publish and manage listings

Enable communication between buyers and sellers

Provide customer support

Improve website performance

Prevent fraud and enhance security

Send important service updates

Process payments through our secure partners

We do not sell your personal data.

5. Sharing Your Data

We only share data with:

Verified service providers

Payment gateways

Hosting providers

Fraud-prevention services

Analytics providers

Legal authorities when required by law

All partners are GDPR-compliant and bound by confidentiality agreements.

6. International Data Transfers

Your data may be stored or processed outside the EU/EEA.
Whenever this occurs, we ensure protection through:

Standard Contractual Clauses (SCCs)

Equivalent safeguards approved by GDPR

7. Data Retention

We retain your personal data only as long as necessary:

Active accounts → Data is retained until you delete it.

Inactive accounts → Up to 24 months after inactivity.

Legal obligations → As required by law.

You can request deletion at any time.

8. Your GDPR Rights

Under GDPR, you have the right to:

Access your personal data

Correct inaccurate data

Delete your data (“Right to be Forgotten”)

Restrict processing

Object to processing

Data portability

Withdraw consent at any time

To exercise any of these rights, contact: privacy@ridhom.com

9. Cookies & Tracking

Ridhom uses cookies to improve:

Security

User experience

Analytics

Functionality

You can manage or disable cookies through your browser settings.
(We can also add a Cookie Banner text if you want.)

10. Automated Decision-Making

Ridhom does not use automated decisions that produce legal effects on users.
Some automated processes (e.g., listing moderation, fraud detection) operate only to enhance user safety.

11. Data Security

We implement industry-standard security measures including:

Encryption

Secure servers

Access controls

Regular audits

While no system is 100% secure, we take every reasonable step to protect your information.

12. Children’s Privacy

Ridhom does not knowingly collect data from individuals under 16 years old.
If such data is found, it will be deleted immediately.

13. Contact for GDPR Requests

You may reach our Data Protection team here:

📧 support@ridhom.com

📍 1111B S Governors Ave STE, 48120, Dover, DE 19904, United States of America.

14. Changes to This Policy

We may update this policy periodically.
The latest version will always be available on our website.